To Our Loyal Members,
Together we are experiencing unprecedented times, and the COVID-19 situation is changing rapidly every day. As we navigate these uncharted waters as a global community, the health of our team members, members, and neighbors is our #1 priority. On behalf of everyone at Planet Fitness, I want you to know that first and foremost, we are thinking of you and your families’ well-being. Taking care of yourselves, and each other, is what is most important right now.
Out of an abundance of caution, all of our clubs have closed until further notice. As your long-term partner in fitness, we have proactively frozen all memberships on your behalf, and you will not be charged any fees during this time [see our FAQs here]. We will be ready to serve you in a clean, sanitary, and judgement free environment when we reopen. At that time, if you have any questions about your membership, please feel free to come in, talk to us about it, and we will be happy to address any needs you may have. We will keep you informed and let you know when your club is ready to reopen.
We want to do everything we can to help keep you moving so we’re bringing the best of the Judgement Free Zone® you.
- Download the Planet Fitness app for access to more than 500 exercises designed for people of all fitness levels.
- Tune into Facebook Live for daily workouts at 7pm ET featuring our awesome Planet Fitness trainers and special guests.
- For anyone who can’t participate live, each workout will also be available to view on both the Planet Fitness Facebook page and YouTube channel after the broadcast is over.
We’re here for you now and into the future. We are all united and stronger together. I look forward to welcoming you back into our locations soon. Stay healthy and be well.
My Best,
Chris Rondeau
CEO